Legal
Privacy Policy.
Compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act). Here's what we collect, why we collect it, and what your rights are.
1. Who we are
Ashutosh Banerjee (Sole Proprietorship), operating as Ads Without Agency, at 09, Kush CHS, Mayekarwadi, Virat Nagar, Virar West, Mumbai, Maharashtra – 401303, India, is the Data Fiduciary for the personal data described in this policy under the Digital Personal Data Protection Act, 2023. You are the "Data Principal".
2. What data we collect
2.1 Information you give us directly
- Name, email address and phone number when you sign up or contact us
- Business details you send to the WhatsApp campaign generator (city, industry, target audience, offer, budget range)
- Messages, questions and support requests you send by email, WhatsApp or Zoom
2.2 Payment information
Payments are processed by Razorpay. We never see or store your full card number, CVV or UPI PIN. We receive only a transaction reference, payment status, amount and the billing name and email associated with the payment.
2.3 Information collected automatically
- IP address and approximate location
- Device type, browser and operating system
- Pages visited, time on page and referring URLs
3. Why we collect this data
- Service delivery — to give you access to lessons, community and campaign generation
- Support — to answer your questions and resolve issues
- Billing — to process subscription payments, renewals and refunds
- Product improvement — to understand which lessons help and which do not
- Legal compliance — to maintain tax and accounting records
- Communications — to send service updates, call schedules and new lesson announcements
4. Who we share your data with
We do not sell your personal data. Ever. We share the minimum data needed with service providers who help us operate:
- Razorpay — payment processing and subscription billing
- Our WhatsApp Business API provider — to deliver support and campaign responses
- Our hosting and member-area providers — to host the website and course platform
- Analytics providers — to measure aggregate website usage
- Email service providers — to send transactional and membership emails
We may also disclose data where required by law, court order, or a lawful request from a government authority, or to establish or defend legal claims.
5. How long we keep your data
We retain account and support data for as long as your membership is active and for 90 days after it ends, after which it is deleted or anonymised. Financial and invoicing records are retained for 8 years as required by Indian tax and accounting law.
6. How we protect your data
- All traffic to the website is encrypted over HTTPS
- Account passwords are stored hashed, never in plain text
- Access to member data is limited to people who need it to deliver the service
- In the event of a personal data breach we will notify affected users and the Data Protection Board of India as required under the DPDP Act
7. Your rights under the DPDP Act, 2023
- Right to access — request a summary of the personal data we hold about you
- Right to correction — have inaccurate or incomplete data corrected or updated
- Right to erasure — request deletion of your data where we are no longer required to keep it
- Right to grievance redressal — raise a complaint with our Grievance Officer
- Right to nominate — nominate another person to exercise your rights in the event of death or incapacity
- Right to withdraw consent — withdraw consent at any time; this does not affect processing already carried out
To exercise any right, email support@adswithoutagency.com.
8. Grievance Officer
Ashutosh Banerjee — Grievance Officer
Ads Without Agency
09, Kush CHS, Mayekarwadi, Virat Nagar, Virar West, Mumbai, Maharashtra – 401303, India
Email: support@adswithoutagency.com
Phone: +91 86550 12113
We respond to grievances within 30 days of receipt. If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India.
9. Cookies
We use essential cookies to keep you logged in and remember your preferences, and analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, but disabling essential cookies will break login and some site features.
10. Children's privacy
This service is intended for people aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with data, email us and we will delete it promptly.
11. Changes to this policy
Updates to this policy are posted on this page with a revised "last updated" date. Where changes are material, we will notify active members by email or WhatsApp.
12. Contact us
Ashutosh Banerjee (Sole Proprietorship), operating as Ads Without Agency
09, Kush CHS, Mayekarwadi, Virat Nagar, Virar West, Mumbai, Maharashtra – 401303, India
Email: support@adswithoutagency.com
Phone / WhatsApp: +91 86550 12113